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#ECM TOOLS CHOOSE OPERATING SYSTEM UPDATE#
A major update may include any of the below circumstances:
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Major Updates: When the impact of a flash update reaches beyond a minor update, the update will only be installed after you or your service technician (which may be a dealer technician) first activates that update using an approved mobile or web-based application or other means designed to ensure that you consent to the update and validate the product is in a safe state to process it.
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Such routine updates include bug fixes and minor updates, feature enhancements and performance improvements. Routine Minor Updates: For routine and low-risk updates to telematics devices, Caterpillar will use its good faith efforts to provide you with advanced notice and give you the option to elect not to enable that update if for any reason you do not wish to receive it. The communication process for updates typically depends on the type of flash being performed, as described below: Naturally our ability to provide notice to you is dependent on receiving your most current contact information. Notice may be provided through a variety of means as appropriate for the update including through email, your dealer or a mobile or web-based application. As a basic principal, Caterpillar uses its good faith efforts to provide you with notices of update as soon as reasonably practicable. We respect your choices and manage our Remote Services to maximize the value of your Product Link Telematics and Cat ECM Software, optimize your support relationship with Caterpillar and your Cat dealer, and comply with applicable laws and regulations.
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